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Negative Feedback Really Matters: Signed Dual-Channel Graph Contrastive Learning Framework for Recommendation

Neural Information Processing Systems

Traditional recommender systems have relied heavily on positive feedback for learning user preferences, while the abundance of negative feedback in real-world scenarios remains underutilized. To address this limitation, recent years have witnessed increasing attention on leveraging negative feedback in recommender systems to enhance recommendation performance. However, existing methods face three major challenges: limited model compatibility, ineffective information exchange, and computational inefficiency. To overcome these challenges, we propose a modelagnostic Signed Dual-Channel Graph Contrastive Learning (SDCGCL) framework that can be seamlessly integrated with existing graph contrastive learning methods. The framework features three key components: (1) a Dual-Channel Graph Embedding that separately processes positive and negative graphs, (2) a Cross-Channel Distribution Calibration mechanism to maintain structural consistency, and (3) an Adaptive Prediction Strategy that effectively combines signals from both channels. Building upon this framework, we further propose a Dual-channel Feedback Fusion (DualFuse) model and develop a two-stage optimization strategy to ensure efficient training. Extensive experiments on four public datasets demonstrate that our approach consistently outperforms state-of-the-art baselines by substantial margins while exhibiting minimal computational complexity.


Negative Feedback Really Matters: Signed Dual-Channel Graph Contrastive Learning Framework for Recommendation

Neural Information Processing Systems

Traditional recommender systems have relied heavily on positive feedback for learning user preferences, while the abundance of negative feedback in real-world scenarios remains underutilized. To address this limitation, recent years have witnessed increasing attention on leveraging negative feedback in recommender systems to enhance recommendation performance. However, existing methods face three major challenges: limited model compatibility, ineffective information exchange, and computational inefficiency. To overcome these challenges, we propose a model-agnostic Signed Dual-Channel Graph Contrastive Learning (SDCGCL) framework that can be seamlessly integrated with existing graph contrastive learning methods. The framework features three key components: (1) a Dual-Channel Graph Embedding that separately processes positive and negative graphs, (2) a Cross-Channel Distribution Calibration mechanism to maintain structural consistency, and (3) an Adaptive Prediction Strategy that effectively combines signals from both channels. Building upon this framework, we further propose a Dual-channel Feedback Fusion (DualFuse) model and develop a two-stage optimization strategy to ensure efficient training. Extensive experiments on four public datasets demonstrate that our approach consistently outperforms state-of-the-art baselines by substantial margins while exhibiting minimal computational complexity.






User Feedback in Human-LLM Dialogues: A Lens to Understand Users But Noisy as a Learning Signal

arXiv.org Artificial Intelligence

Once language models (LMs) are deployed, they can interact with users long-term, ideally evolving based on their feedback. Asking for direct user feedback can be disruptive; thus, we study harvesting implicit user feedback from user-LM interaction logs. We study two user-LM interaction datasets (WildChat and LMSYS). First, we analyze user feedback in the user-LLM conversation logs, providing insights into when and why such feedback occurs. Second, we study harvesting learning signals from such implicit user feedback. Specifically, we study whether incorporating the contents of user feedback (e.g., user wanted clarification), in addition to the polarity of the feedback, can improve the model performance. We observe mixed results, showing this helps in short human-designed questions (MTBench) but not on longer and more complex questions (WildBench). Together, we provide an in-depth study of implicit user feedback, showing its potential and limitations.


Why Are Car Software Updates Still So Bad?

WIRED

Why Are Car Software Updates Still So Bad? Over-the-air upgrades can not only transform your ride, they can help carmakers slash costs. Despite years of effort and the outlay of billions of dollars, none of the world's automakers have yet to match Tesla's prowess in delivering over-the-air (OTA) software updates. Just like with your phone and laptop, these operating system refreshes allow owners to upgrade their cars remotely. Tesla introduced OTAs in 2012, but now Elon Musk's company pumps out these updates like no other automaker. "Tesla once issued 42 updates within six months," Jean-Marie Lapeyre, Capgemini's CTO for automotive, tells WIRED. But for many other automakers, says Lapeyre, OTAs ship "maybe once a year."


Say Hello to the 2025 Ig Nobel Prize Winners

WIRED

The annual award ceremony features miniature operas, scientific demos, and 24/7 lectures. All products featured on WIRED are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links. Does alcohol enhance one's foreign language fluency? Do West African lizards have a preferred pizza topping? And can painting cows with zebra stripes help repel biting flies? These and other unusual research questions were honored tonight in a virtual ceremony to announce the 2025 recipients of the annual Ig Nobel Prizes.